FAQ
As a clinic, we are here to attend to your urgent medical needs. If you have any questions about our operations, we are here to give you answers.
When Do I Need to Visit an Emergency Room?
You should visit an emergency room for life and limb-threatening conditions such as significant chest pain, shortness of breath, passing out and severely broken bones. Pregnant women will also best be served in an emergency room. Please call 911 if you are experiencing an emergency.
Will my insurance pay for urgent care center visits?
Most insurance companies do cover urgent care visits, but we recommend you consult your insurance company for more information. And many insurance companies require co-pays, which should be listed on your insurance card. If your co-pay is not listed, our urgent care staff will help you determine your co-pay.
Most insurance companies pay for services at urgent care centers. Most insurance companies encourage you to go to urgent care because of lower co-pays at the urgent care center as opposed to the emergency departments.
What if I need a lab test or an X-ray?
If your urgent care physician orders labs or radiology tests, our medical staff will perform the tests while you wait and notify your physician of the results.
What kind of patients do we see?
All adults and children are welcome. We treat medical conditions which need prompt care but are not life threatening.
How long will I have to wait?
Patients are generally treated on a first-come, first-served basis. Our goal is to get you in and out in less than an hour however this depends on the seriousness of your condition.
